We deliver to your door in South Africa.
If products are in stock, RoboFactory ships out orders within 1 business day after they have been placed and paid for (excluding weekends and public holidays). Orders paid for before 1pm on weekdays will be dispatched on the same day on a best effort attempt.
Once the order has been dispatched to the courier, packages destined for main centers/areas usually take between 1-3 business days to be delivered. A flat fee of R99 is charged for all deliveries to main centers.
For packages going to underlying or remote areas, delivery can take up to 5 business days after dispatch. A flat fee of R150 is charged for all deliveries to underlying or remote areas.
Please note that if the delivery address falls outside of what is considered "outlying areas," additional charges may apply. Customers will be contacted individually to settle any outstanding amounts owed for delivery.
The provided delivery timelines are guidelines from courier companies, although there have been exceptions to these guidelines in the past. Delivery will be conducted exclusively through courier services, specifically The Courier Guy, and will be made directly to your door.
Addresses in main centers/areas are typically within a 50km radius of the following locations (please note that this list is not exhaustive): Bloemfontein, Cape Town, Durban, East London, Harrismith, Johannesburg, Klerksdorp, Kimberley, Pretoria, Pietermaritzburg, Randburg, and Witbank.
Once your order has been dispatched, a tracking number will be sent to you via email.